Jeffrey Gitomer
Jeffrey Gitomer, author, professional speaker and business trainer writes and lectures internationally on sales, customer loyalty and personal development. He has written nine books including NYT bestsellers The Sales Bible and The Little Gold Book of YES! Attitude. His most successful title The Little Red Book of Selling has sold more than 2 million copies and is translated into 14 languages.
Topics:
- Customer Service /
- Sales Management /
- Sales Motivation /
- Sales Training

Being Memorable, Building Friendships And Relationships.
Customer Wellness: How To Understand, Sell, Serve And Keep Customers Into The 21st Century.
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The seven modules below represent one morning at an annual sales meeting. Other
personalized modules may be added or substituted:
- Sales Philosophy - defining the elements that drive you into the sale. The transition from making money to earning money.
- Building Your Belief - prospects buy salespeople first. Personal belief is the key to the sale. This session uncovers each individual's elements of what it takes to become a great salesperson.
- Attitude Makes Sales - everyone thinks they have a positive attitude. Less than 5% actually do. A test is given, an awareness lesson is presented and an action plan is provided for each participant.
- Test for Sales Greatness - everyone has different levels of selling skills. This eight-part test reveals the strong and weak areas of each participant's selling capability and provides an individualized plan for improvement.
- 15-minute Goal Setting Lesson That Will Change Your Life - setting goals is easy, achieving them is more of a challenge. How is a pad of Post-It Notes worth $100,000? How do Post-It Notes hold the secret of goal achievement? I have the answer.
- 26.5 Great Ideas in Selling - creative real world techniques and strategies about prospecting, personal promotion, getting voice mail calls returned, overcoming objections that separate you from the pack.
- 14.5 Principles to Lead Your Own Sales Crusade - the people who went on The Crusades were committed to their cause. They were committed to success. Are your salespeople committed? Presented are 14.5 principles that will make each person a Sales Crusader of the highest order.
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